How our custom program matches your vision
May 14, 2013
How Our Custom Program Matches Your Vision
When customers know exactly what they want, SitOnIt Seating and IDEON are ready to deliver. The custom program builds seating to order, creating exactly what the customer envisions. Whether it's matching a color or displaying a logo, the customer service team works closely with the client to create high-quality, completely custom seating. And that's made us a standout in the industry.
Plastic chairs are perfect for education and group seating, whether that's a conference room or a locker room. Sometimes, a customer knows exactly what color seating they want - often to match a school or team color. Personalizing seating with custom colors in plastic is easy with SitOnIt Seating and IDEON. Dealers or sales reps contact SitOnIt Seating customer service with a color sample, color chip or Pantone color number. In two weeks, we create a color-matched sample. Customer service reaches out to the customer for approval and, upon receipt of customer sign-off, production begins. Custom orders will be completed with a four-week lead time.
SitOnIt Seating and IDEON are also expert at personalizing seating with logos. The process is simple. Dealers or sales reps contact SitOnIt Seating customer service about the logo project - sometimes before the order is finalized. Customer service requests a digital image of the logo and sizing from the client and passes that information along to the embroiderer. To determine pricing, the embroiderer considers the difficulty of the logo, number of colors and size.
The design is sent to the customer for approval. Once the customer approves the price quote, customer service provides them with a sample for approval. After approval, the custom order is processed and the lead time is three weeks. We order the textile, cut the pattern, send the panels with the logo to the embroiderer and build the chair. With the logo back from the embroiderer, we inspect the chair for quality and send it on its way.
The SitOnIt Seating and IDEON custom program delivers designers exactly the hue they're looking for with exactly the personalization the job requires - all with outstanding service and a short lead time. Customization, quality and speed - it's just the way we work.